Refund Policy
Last updated: 8 September 2026
1. If we cannot deliver
If we cannot supply your key, you may request a full refund through Support using your order reference.
2. Before delivery
You can request cancellation and a full refund before your key is delivered. Automated delivery can occur as soon as payment is verified.
3. Delivered keys
A digital key cannot be undisclosed after delivery. For an invalid key or failed activation, contact us so we can investigate and provide a working resolution. Mandatory consumer rights continue to apply.
4. If Premium stops
Follow the provider's renewal process using the same key and contact us if it fails. We will investigate the issue and explain the available replacement or refund options. No fixed restoration time is promised. This does not limit any mandatory consumer rights.
5. How refunds are processed
Approved card refunds are submitted to the original payment method. Timing depends on the processor and bank. Crypto refund arrangements, including the coin, network and any network fee, are confirmed with you before processing. A refund status on this site records a refund; changing a status does not itself move funds.
6. Contact us
Open a private support ticket with your order reference and describe the problem. Do not include passwords, session cookies or full card details.
Music4Less is an independent reseller and is not affiliated with, endorsed by, or sponsored by Spotify AB.